Adventure Balloons NZ Ltd. – Terms & Conditions
Please note: we do need at leased four passengers for our flight to go ahead. It is VERY IMPORTANT that you listen and follow your pilots safety instructions. On landing the balloon basket may bounce a couple of times and the basket may lay on its side as the balloon deflates before coming to a full stop.
Suitability to Fly
Hot Air Ballooning is a safe and not too strenuous an activity. We have no upper age limit, and our large balloons are fitted with landing seats to ensure safety and comfort. However, if you have any health issues that could affect your flight safety and if you are pregnant, please let us know.
Weight
We do not have any restrictions regarding passenger weights; however, it is very important for flight planning that we know in advance peoples weights and especially if someone is more than 130Kgs. It is also a legal requirement that we weigh all passengers prior to the flight
Children
Children aged between 5 and 13 are welcome but must be accompanied by a fare paying and consenting adult.
Cancellation Policy
For cancellations up to 48 hours (small parties) and 7 days (large parties 5 or more) before the date/time of you’re a 50% cancellation fee applies. If you cancel within 24 hours or do not turn up for the flight the full fare is charged. Cancellations must be made directly to Adventure Balloons.
If we must cancel the flight due to unsuitable weather or safety reasons a full refund will be given, or you may wish to reschedule to another date. Gift vouchers can not be refunded but another date for flying can be rescheduled.
What our previous guests have said
Participation dés le début et jusqu’au dernier moment de fermeture du gros sac. QUE DU BONHEUR.
Sophie, France
Fantastic fun, very warm hospitality and super friendly service. Very experienced and knowledgeable pilot and support crew. Highly recommended company and
Raajew Singh
Experience of a lifetime It was amazing! This was our second attempt due to poor weather conditions last time, and it finally happened. Worth the wait! Our
katie 1, New Zealand
The highlight of our trip to Canterberry. The guide was informative, helpful and extremely kind during the full process. We felt safe and comfortable in the
Kailey, United States
Highly recommended Tripadvisor review: Methven-Mt Hutt Scenic Hot Air Balloon Flight Excellent trip with very friendly, experienced and professional staff.
Russell
Amazing experience Tripadvisor review: Methven-Mt Hutt Scenic Hot Air Balloon Flight This was the most amazing experience, the views are spectacular and the
Roving
Out of this world Apr 2024 • The introduction was great, and from there it just got better, got to take great photos and videos, the take off was so
Solo
Fantastic Experience Jun 2024 • Amazing experience. All crew and pilot were fantastic and knowledgeable. Would definitely do again and recommend to
Family
Went for my first flight in a hot air balloon with Adventure Balloons. Had an amazing time with perfect weather and stunning views of Methven, Mt Hutt and the
Mark Ewington