Adventure Balloons NZ Ltd. – Terms & Conditions
Suitability to Fly
Hot Air Ballooning is a safe and not too strenuous an activity. We have no upper age limit, and our large balloons are fitted with landing seats to ensure safety and comfort. However, if you have any health issues that could affect your flight safety and if you are pregnant, please let us know.
Weight
We do not have any restrictions regarding passenger weights; however, it is very important for flight planning that we know in advance peoples weights and especially if someone is more than 130Kgs. It is also a legal requirement that we weigh all passengers prior to the flight
Children
Children aged between 5 and 13 are welcome but must be accompanied by a fare paying and consenting adult.
Cancellation Policy
For cancellations up to 48 hours (small parties) and 7 days (large parties 5 or more) before the date/time of you’re a 50% cancellation fee applies. If you cancel within 24 hours or do not turn up for the flight the full fare is charged. Cancellations must be made directly to Adventure Balloons.
If we must cancel the flight due to unsuitable weather or safety reasons a full refund will be given, or you may wish to reschedule to another date.
What our previous guests have said
Magical day May 2024 • My granddaughter and I had an amazing experience .The flight was outstanding from the booking, ( they accommodated a very late
Family
Amazing experience, one of a life time experience, very hospitable crew, Cheers
Hassan Saleem
Excellent experience, early start but worth it. Helped get the balloon ready for the flight, rather than just watching. Flight smooth and serene. Bumpy
Ruth Jenkinson
Out of this world Apr 2024 • The introduction was great, and from there it just got better, got to take great photos and videos, the take off was so
Solo
Smooth, entertaining, beautiful. A fantastic experience.
Ray White Rangiora
Fantastic Experience Jun 2024 • Amazing experience. All crew and pilot were fantastic and knowledgeable. Would definitely do again and recommend to
Family
Fantastic fun, very warm hospitality and super friendly service. Very experienced and knowledgeable pilot and support crew. Highly recommended company and
Raajew Singh
Great experience, Spectacular view, Smooth landing, Love it!! Graeme and teams are very nice and friendly. Would recommend this activity!!
Jan Term
Excellent Jun 2024 • Such an incredible experience! I'm terrified of heights so I wasn't sure how I'd handle it, but it was so much fun.
Solo