Adventure Balloons NZ Ltd. – Terms & Conditions
Please note: we do need at leased four passengers for our flight to go ahead.
Suitability to Fly
Hot Air Ballooning is a safe and not too strenuous an activity. We have no upper age limit, and our large balloons are fitted with landing seats to ensure safety and comfort. However, if you have any health issues that could affect your flight safety and if you are pregnant, please let us know.
Weight
We do not have any restrictions regarding passenger weights; however, it is very important for flight planning that we know in advance peoples weights and especially if someone is more than 130Kgs. It is also a legal requirement that we weigh all passengers prior to the flight
Children
Children aged between 5 and 13 are welcome but must be accompanied by a fare paying and consenting adult.
Cancellation Policy
For cancellations up to 48 hours (small parties) and 7 days (large parties 5 or more) before the date/time of you’re a 50% cancellation fee applies. If you cancel within 24 hours or do not turn up for the flight the full fare is charged. Cancellations must be made directly to Adventure Balloons.
If we must cancel the flight due to unsuitable weather or safety reasons a full refund will be given, or you may wish to reschedule to another date.
What our previous guests have said
It was an involved experience. We did a bit of everything. The highlight was lifting off! And then wondering where were going to land! Our pilot Graeme, was
Shelly Maree Harwood
Mar 2024 • Couples Very enjoyable - with mountain views reaching from Mt Hutt across to Mt Cook. Unable to fly on day one, due to adverse weather, but
Couple
Magical day May 2024 • My granddaughter and I had an amazing experience .The flight was outstanding from the booking, ( they accommodated a very late
Family
Excellent Jun 2024 • Such an incredible experience! I'm terrified of heights so I wasn't sure how I'd handle it, but it was so much fun.
Solo
Excellent experience, early start but worth it. Helped get the balloon ready for the flight, rather than just watching. Flight smooth and serene. Bumpy
Ruth Jenkinson
Amazing experience, one of a life time experience, very hospitable crew, Cheers
Hassan Saleem
Fantastic Experience Jun 2024 • Amazing experience. All crew and pilot were fantastic and knowledgeable. Would definitely do again and recommend to
Family
Excellent! Dec 2023 • Family The pilot was knowledgeable and friendly. We were lucky to get an amazing day for flying. Thank you Adventure Balloons for
Family
Great Flight, Great entertainment, great weather, Perfect Kiwi experience. Thank you!!!!!!!
Craig Baynon